To each of our wonderful customers — thank you. We appreciate serving you and feel privileged to help you grow your business. I hope your Thanksgiving is filled with family, love and good food.
I’m especially thankful for my own family. We’ll have a wonderful Thanksgiving together this week. It’s been a tough month for me, I keep thinking about my Dad. We lost him to cancer just one year ago this month.
The following is my own small thanks, a repeat of something I wrote a few years ago. I hope you enjoy it. My Dad, Howard Quinn, taught me resiliency — and guts. He thought I hung the moon and he was my hero.
When I was eleven I landed my first real job babysitting. The customer was a good friend of my parents and I was hired for an afternoon, four hours at fifty cents an hour. Please note, fifty cents an hour. After a long afternoon of toddlers the Mom came home and paid me $1.50. I didn’t know what to say so I said nothing and trudged home.
Lucky me, my Dad was home. My hero, a veteran of WWII, was cleaning the garage. I told him what happened and he knew just what to do. He wasn’t mad at me or my first client — the good friend of the family — he was quite calm. He convinced me it was important to stand up for myself by walking back to our neighbor’s front door.
At age eleven it didn’t occur to me to question him or my ability to handle this alone. I simply did what I was told and said exactly what my Dad said I should say, “Hi, my Dad told me that you’d want me to come right back over and let you know you made a small mistake. You probably simply forgot how long you were gone, but it was four hours and you still owe me fifty cents.”