Customers in and out of our time zone especially like that we answer the phone when they call. This seemingly simple thing is everything. It matters too that we’re all over it and have the answers they need, but that comes later. Simply being real enough to pick up feels huge these days.
We create responsive websites and lead campaigns for digital advertisers; many with large ad spends. Some customers we have to chase to report results to monthly, they’re so busy. And some need us almost every day. No problem. That’s what we’re here for. We’ve learned to staff accordingly, to make high touch work because it works so well for the very customers who need us the most.
In setting goals for business growth and scalability, we’ve been working with Business by Design. Results are already rolling, after we responded to Jerry’s free offer shared via LinkedIn. The next thing we knew we’d received a fantastic thank you note with a follow on offer and formed a coaching team based on accountability. That thank you note was big for us.
If you’re a customer of ours already, thank you. Thank you to our terrific network providers including ServiceMaster and Furniture Medic. If we don’t know you yet, we hope you kindly give us a chance when you’re ready. For businesses that need to be found, we’ll show you why old school service is new school around here.