Anxious callers customer service.

Reassure Anxious, Urgent Callers and Win the Sale

Your next customer is calling now. Your boss wants the sale and you have a ton of duties! You may need to capture documentation, enter it in the system and forward the call to the right people to make it happen. But your customer’s calling and he has needs too. Customers facing emergencies like property damage…

Answer client's questions.

Answer the Ask

Ask these questions of any digital agency trying to win your business When I’m stuck in traffic I sometimes fantasize that all those cars are service providers, independent digital ad agencies. I mean you can’t even cruise Broadway without tripping over another one. Open your email and there’s several pleading for your attention each day.…